Digital Products Only

This policy applies to all downloadable and virtual products offered by Identity Career, including scroll tools, templates, guides, and digital coaching materials.

All Sales Are Final

Due to the nature of digital products, all purchases are non-refundable once the product has been accessed, downloaded, or delivered. We do not offer returns or exchanges for change of mind, accidental purchases, or lack of usage.

Exceptions for Technical Issues

If you experience a technical issue that prevents access to your product, please contact us within 7 days of purchase. We will do our best to resolve the issue or offer a refund if the product is proven to be defective or inaccessible.

How to Request Support

To request help, email us at support@identitycareer.com with:

• Your order ID
• A brief description of the issue
• Any relevant screenshots or error messages

We aim to respond within 48 hours.

Legal Compliance

This policy complies with applicable digital goods regulations, including EU consumer protection laws. We reserve the right to update this policy at any time to reflect changes in law or business practices.

License & Usage

All digital products are for personal use only. Redistribution, resale, or unauthorized sharing is strictly prohibited.